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IrishAyes

(6,151 posts)
18. The shoe fits.
Fri Nov 15, 2013, 09:08 PM
Nov 2013

I've dabbled in all 3. The top salesman I ever knew kept a mirror on his desk to watch himself when he was on the phone; not for ego reasons, but to remind himself to really smile. You can learn to fake sincerity, but you can't fake a smile on your face unless you put one there, and it's absolutely key to verbally communicating sincerity. Well, of a friendly sort, that is!

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