PS4 not connecting to any servers... [View all]

[Thyla]

Hi all,

As the title suggests my PS4 is not able to connect to any server to play online games and I'm currently down a rabbit hole trying to troubleshoot this and so far nothing has worked and I'm getting fed up.

I thought I'd ask here if anyone has had this issue and how did they fix it.
There is plenty of things offering different fixes which I am working my way through but it would be totally great if there is a simple fix I'm missing.

My PSN is active and I have PS+ which also has no problems getting the monthly games so I don't think that has anything to do with it.
I have tried changing the DNS on my router to googles(as often recommended). Not sure if I should change the default gateway when doing that so I didn't.
I also have reset the router which didn't do anything. I have manually configured the PS4 internet setup again and nothing.

Thinking of disconnecting Ipv6 and using IPv4 just to check as I have read people saying they had to call the ISP to change it back.
I haven't tried manually doing the ports as I'm not certain how to do that.
Was thinking about resetting the entire PS4 system but will that mean I lose all saved data?

I wonder if it could be related to my PSN/PS+ account being a UK account when I'm actually in Spain, that could be trying to log into the wrong servers? No idea?

It all worked fine around 6 months ago and the kids mentioned they couldn't play plants v zombies online so I looked it up and saw it was a common problem with no fix at the time so just racked it up to bad luck and ignored the problem. But now(probably for the whole time) it's clear that no game will connect to the online.

Any ideas would be very much appreciated.