Anyone besides me think "I want to speak to your manager!" might be the result of [View all]

[Aristus]

bad assertiveness training?

We live in a society in which assertiveness coaches, official or unofficial, professional or just well-meaning amateurs, urge their subjects to "Go for what you want! Don't let anyone stand in your way! You deserve better! Don't take 'no' for an answer! If someone tells you no, you just keep pushing and fighting for what you know is yours!"

Uncivil public behavior has been around forever, of course. But I wonder if the rise of expressive entitlement might be the result of such thoughtless social aggression?